Privacy Policy

Last Updated: 30/09/2025

SheroHost Ltd. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, products, and services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect personal details that you provide directly to us, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Account login details

b. Non-Personal Information

We automatically collect certain non-identifiable data, such as:

• Browser type and version

• Device information

• IP address and geolocation data

• Pages visited and time spent on our website

c. Payment Information

When you purchase services, we may collect payment-related details (such as credit/debit card information, bank details, or PayPal ID). These are securely processed through trusted third-party payment providers. We do not store full payment card details.

d. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve user experience, track usage, and provide personalized content.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our hosting and related services

• Process payments and deliver invoices

• Communicate with you regarding account updates, offers, and support

• Monitor usage and analyze trends to enhance performance

• Prevent fraud, security breaches, and unauthorized access

• Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your data:

• Performance of a contract (e.g., providing hosting services you purchase)

• Compliance with legal obligations

• Legitimate business interests (e.g., improving services, preventing fraud)

• Consent (e.g., for marketing communications and cookies)

4. How We Share Your Information

a. With Service Providers

We may share information with trusted third parties who assist us with hosting, payment processing, analytics, and customer support.

b. For Legal Requirements

We may disclose information if required by law, regulation, or court order.

c. Business Transfers

If SheroHost Ltd. undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

• To remember your preferences and login sessions

• To analyze site traffic and performance

• To deliver targeted advertisements and marketing

Cookie Consent

When you first visit our website, you will be asked to consent to our use of cookies. You may accept all cookies, reject non-essential cookies, or manage your preferences through your browser or cookie settings panel.

7. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Under GDPR (EEA Users)

• Access: Request a copy of your personal data.

• Correction: Request corrections to inaccurate information.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Data Portability: Request transfer of your information to another provider.

• Restriction: Request limitation of processing in certain circumstances.

• Withdraw Consent: Withdraw consent for processing activities that require it.

Under CCPA (California Residents)

• Right to Know: You can request details about the categories and specific pieces of personal information we collect.

• Right to Delete: You may request that we delete the personal information we hold about you.

• Right to Opt-Out of Sale: We do not sell personal information. However, if this changes, you will have the right to opt out.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at support@sherohost.com.

9. International Data Transfers

Your information may be stored and processed in countries outside of your residence. We take steps to ensure your data is protected in compliance with applicable laws when transferred internationally.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

12. Do Not Sell My Personal Information (CCPA)

We do not sell your personal information. If this changes, California residents will be provided with a clear and accessible way to opt out, in compliance with the CCPA.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SheroHost Ltd.
Email: contact@sherohost.com
Phone: +2349046616623
Address: 111 OkeOla, Itele Rd, Along, Ota 112001